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  It's one of the best books I've ever listened to, and well-doing security is highly recommended. Verbal Judo : The Gentle Art of Persuasion – An Essential Tool for Security, Managers, and Law Enforcement In high-stakes professions like law enforcement, security, and management, the ability to defuse tense situations is paramount. " Verbal Judo : The Gentle Art of Persuasion," written by Dr. George J. Thompson, provides a powerful framework for doing just that. First published in 1993, the book remains relevant today, teaching professionals how to use language as a tool for conflict resolution, de-escalation, and persuasion. For those in security, managerial roles, and law enforcement, mastering verbal judo is not just beneficial—it’s essential. What is Verbal Judo ? Verbal judo , as coined by Dr. George J. Thompson, is the art of persuasion, conflict resolution, and effective communication in difficult situations. It involves using words as a means to redirect